Privacy Policy

Last Updated: October 19, 2025

1. Information We Collect

1.1 Information You Provide

We collect information that you voluntarily provide to us, including:

  • Username and email address when you register for our chat service
  • Messages and content you post in our community chat
  • Contact information when you reach out to us
  • Newsletter subscription email addresses

1.2 Automatically Collected Information

We automatically collect certain information when you visit our website:

  • IP address and browser information
  • Device information and operating system
  • Pages viewed and time spent on pages
  • Referring website and exit pages
  • Cookie data (see Cookie Policy below)

2. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and maintain our services, including the chat platform
  • To authenticate users and prevent unauthorized access
  • To send newsletters and updates (with your consent)
  • To improve our website and user experience
  • To analyze site usage and trends
  • To comply with legal obligations
  • To display relevant advertisements through Google AdSense

3. Cookies and Tracking Technologies

3.1 What Are Cookies

Cookies are small text files stored on your device that help us improve your experience and provide certain features.

3.2 Types of Cookies We Use

  • Essential Cookies: Required for the website to function properly, including chat authentication and session management
  • Analytics Cookies: Google Analytics to understand how visitors use our site
  • Advertising Cookies: Google AdSense to display relevant advertisements
  • Preference Cookies: Remember your settings and preferences

3.3 Managing Cookies

You can control and manage cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

4. Third-Party Services

4.1 Google AdSense

We use Google AdSense to display advertisements on our website. Google AdSense uses cookies to serve ads based on your prior visits to our website or other websites. Google's use of advertising cookies enables it and its partners to serve ads based on your visit to our sites and/or other sites on the Internet.

You may opt out of personalized advertising by visiting Google Ads Settings or by visiting www.aboutads.info.

4.2 Google Analytics

We use Google Analytics to analyze website traffic and user behavior. Google Analytics uses cookies and collects data such as IP addresses, browser types, and pages visited. For more information on how Google uses data, visit How Google uses data.

4.3 DoubleClick Cookie

Google uses the DoubleClick cookie to enable it and its partners to serve ads based on your visits to our site and/or other sites on the Internet. You may opt out of the use of the DoubleClick cookie by visiting the Google Ad and Content Network Privacy Policy.

5. Data Security

We implement appropriate security measures to protect your personal information:

  • Passwords are encrypted using bcrypt hashing
  • HTTPS encryption for all data transmission
  • Account lockout protection after failed login attempts
  • Rate limiting to prevent abuse
  • Regular security audits and updates

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.

6. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Maintain chat message history (last 100 public messages, last 500 private messages)

7. Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your account and data
  • Objection: Object to processing of your personal data
  • Portability: Request transfer of your data
  • Withdraw Consent: Withdraw consent for data processing at any time

To exercise these rights, please contact us at privacy@infotreks.com

8. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to know if personal information is sold or disclosed
  • Right to say no to the sale of personal information
  • Right to access your personal information
  • Right to equal service and price

10. International Users

If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our services, you consent to this transfer.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

GDPR Compliance

InfoTreks is committed to compliance with the General Data Protection Regulation (GDPR). We process personal data lawfully, fairly, and transparently. You have the right to access, rectify, erase, restrict processing, object to processing, and data portability. For GDPR-related inquiries, contact our Data Protection Officer at dpo@infotreks.com.